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6th October 2019

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Designed to be low maintenance and highly secure, composite doors offer supreme standards of performance and style.

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But, as with everything in this world, they can sometimes cause problems.

Buy your door from EYG and you don’t have to worry about a thing – thanks to our ten-year ‘repair or replace’ warranty promise.

Unfortunately, some inexperienced installers do leave homeowners suffering from composite door problems.

If you’ve been affected in this way, take a look at our top tips – they might provide you with a simple solution to the issue!

Warping, bowing or swelling

Closing the door properly is important to avoid ‘warping’ damage to the door panel.

For maximum support and increased security, you should ‘throw the handle’ when the door is fully closed so the top and bottom hooks are fully engaged.

If this isn’t done, the door will be resting solely on the latch, which has the potential to result in long-term problems, such as ‘warping or ‘swelling’.

Sticky locks

To provide your home with maximum protection, your lock needs to function properly at all times – so it’s important to look after it.

To prevent a ‘sticky’ lock, use a Teflon-based lubricant on all of its working parts once every 6 months as this should help to maintain a smooth and consistent operation.

Dropped hinges

Each composite door hinge is fitted with self-lubricating bearings which require minimal maintenance.

Lightly spraying the screws and central barrel with a lithium-based lubricant every six months should ensure smooth operation.

If constant use does cause your hinges to drop, your door may need some minor hinge adjustment. Don’t worry, doing this from time to time is natural.

If the door does drop slightly, adjust the screws on the hinges or adjust the locking keeps and it should continue to operate efficiently.

Drainage issues

Most exterior doors come with a built-in drainage system, using slots and holes in the bottom of the door’s threshold to ensure excess water runs off and stays outside your home.

Keeping these slots and holes unblocked will ensure the system remains efficient.

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Once or twice a year, make sure the drainage holes are clear and remove all dirt. If necessary, use water to completely flush the drainage slots.

Worn weather-seals

From time to time, it’s important to check that the weather-seals fitted to your door are securely settled in their grooves. If they’ve become dislodged, slide them back into position so don’t get damaged when closing the door.

Buy composite doors with complete peace of mind

When you buy a composite door from EYG, your investment is fully protected by our comprehensive 10-year ‘repair or replace’ warranty.

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In the unlikely event that you suffer a problem, either because of a manufacturing fault or general everyday use, we will aim to resolve it promptly.

Other EYG door warranty benefits include:

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  • 10-year warranty applies from initial date of installation
  • 5-year warranty for foiled, coloured, woodgrain products
  • 5-year warranty for all gold or chrome hardware
  • Complete cover for both the product and any parts used
  • Mechanics of all multi-point security systems included
  • Transferrable – warranty is against EYG products not the purchaser
  • Good selling point if you ever decide to move home
  • Confidence and reassurance for customers old and new

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For a free composite door quote, get in touch or call 0800 181888 now!